Current Tenants – Property Maintenance

During office hours: If your property is managed by Potter and Ford Ltd and you have a routine maintenance issue to report, please email elizabeth@potterandford.co.uk in the first instance

or contact our Lettings Team on 01494 778844.

Out-of-hours: If you have an emergency maintenance problem, please call: 01494 378014. Please note that if not deemed an emergency, there will be a charge of £50 payable for callouts.

The national emergency contacts for gas, electric and water are as below, to be used if major problems noticed outside the property i.e strong smell of gas in the street. 

Gas emergency 0800 111 999 

Electricity emergency 0800 40 40 90.

Water – visit Thames Water website. Thameswater.co.uk